The document provides an overview of the needs of disabled people when using
health services. Though originally linked to the Disability Discrimination Act 1995, the principles and issues it raises may still be of relevance.
It accompanied a separate audit and checklist document
How to view a copy of this document
Please download the document at the Department of Health archive website.
To obtain a copy of this document in an alternative format or language
Department of Health
Telephone: 020 7210 4850
Textphone 020 7210 5025