10 lessons

Guardian Professional Housing Network

10 Lessons for consulting with tenants and residents

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Publication date: March 2013
Ranking: useful

Glasgow Housing Association (GHA) was recently awarded “excellence” status for its
consultation practices by the Consultation Institute. It describes their 10 tips for successful resident consultation and engagement.

This article is written by Maureen Dowden, assistant director of community engagement and governance at
Glasgow Housing Association 

How to view a copy of this document
A copy can be viewed at The Guardian’s Community Hub section of their Housing Network 

To obtain a copy of this document in an alternative format or language
Write to:
Equality and Diversity Team
North Somerset Council
Town Hall
Walliscoat Grove Road
Weston-super-Mare BS23 1UJ

Telephone: 01934 634989
Email: equality@n-somerset.gov.uk

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Posted in Consultation
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