Do you know who you’re speaking to?

Employers Forum on Disability

banking sector customer profile

Publication date: 2010
Ranking: useful

Knowing your customer or client is invaluable to a designer or business. It allows you to tailor your service to their needs and ensure no discriminatory barriers are being created. This graphic able demonstrates such profiling in the banking sector, but is relevant to any business or building project.

Look at our Consultation posts to see how you can find out more about all your clients or customers.

To obtain a copy in an alternative format or language:
Please write to:
Equality and Diversity Team
North Somerset Council
Town Hall
Walliscote Grove Road
Weston-super-Mare BS23 1UJ

Telephone: 01934 634989


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