Alzheimer’s Society
How to help people with dementia: a guide for customer facing staff
Publication date: 2015
Ranking: useful
This guide gives key tips and guidance for staff in how to assist customers living with dementia and explains some of the characteristics of dementia. It has useful checklists and strategies for situations which staff may find hard to deal with.
Sources of more information are given along with a helpline phone number at the Alzheimer’s Society.
To obtain a copy please download it here at the Alzheimer’s Society website
To obtain a copy in an alternative format or language
Please write to:
Alzheimer’s Society
Devon House
58 St Katharine’s Way
London E1W 1LB
Email: Enquiries@alzheimers.org.uk
Telephone
National Dementia Helpline: 0300 222 11 22
Customer Care: 0330 333 0804
The Access Officer 