Local Government Ombudsman (LGO)
Making a house a home: Local Authorities and disabled adaptations
Publication date: March 2016
Ranking: useful
This report highlights some of the issues raised with the LGO when the process goes wrong, and the impact this can have on people’s lives. It draws attention to common issues and offers local authorities good practice guidance.
The report concludes by offering elected members some questions they may like to ask of their authorities to scrutinise their own grants procedures.
To obtain a copy follow this link to the LGO website
To obtain a copy in an alternative format or language
Please write to:
Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
Telephone: 0300 061 0614
The Access Officer 