North Somerset Council Choosing a place to meet Publication date: December 2017 Ranking: useful Conversations about “work” happen everywhere all day, all the time which makes this case study about meeting up relevant to us all. Every month a group…
Blog Archives
Case study 7: Deaf Cafe
Tagged with: Case Study, Co-design, consultation, disability, meetings and venues, North Somerset Council
Posted in Accessible Information, Events & Meetings
Posted in Accessible Information, Events & Meetings
Inclusive service provision
British Standards Institute (BSi) Inclusive service provision BS 18477:2010 Requirements for identifying and responding to consumer vulnerability In their words: “All consumers are different, with a wide range of needs, abilities and personal circumstances. These differences can place some in a…
Tagged with: accessible services, inclusive services
Posted in Events & Meetings, Private Sector, Service Provision
Posted in Events & Meetings, Private Sector, Service Provision
Customer service and people living with dementia
Alzheimer’s Society How to help people with dementia: a guide for customer facing staff Publication date: 2015 Ranking: useful This guide gives key tips and guidance for staff in how to assist customers living with dementia and explains some of the…
Tagged with: customers, Reception staff
Posted in Accessible Information, Disability, Events & Meetings
Posted in Accessible Information, Disability, Events & Meetings
Case study 3: Attitude is Everything
Attitude is Everything Publication date: various dates Ranking: Useful The case studies aim to show inclusive design in practice. All the case studies can be found in our case study index post. CS3 Attitude is Everything – access to live music…
Tagged with: arts, festivals, inclusive access
Posted in Accessible Information, Arts, Events & Meetings
Posted in Accessible Information, Arts, Events & Meetings
State of Access Report 2014
Attitude Publication date: 2014 Ranking: useful This report gives you an idea of what access is like to music venues for deaf and disabled people. Have a look as well at their case studies on the Case Studies Index page …
Tagged with: arts, disability, festivals, hearing impairment, tourism
Posted in Arts, Disability, Events & Meetings, Hearing Equipment
Posted in Arts, Disability, Events & Meetings, Hearing Equipment
Accessible Stadia
Sports Ground Safety Authority Publication date: 2015 (first published in 2003) Ranking: Essential This comprehensive updated publication brings together the background information central to designing and providing for disabled spectators at stadia. It lays out clearly the requirements and obligations of legislation,…
Tagged with: access, car parking, disability, fire and evacuation, leisure, ramps, toilets
Posted in Design Standards (Buildings), Disability, Events & Meetings, Sports
Posted in Design Standards (Buildings), Disability, Events & Meetings, Sports
