Blog Archives

Diversity: why it matters to designers

Canon Australia 6 Photographers Find 6 Different Ways To Shoot The Same Man. Publication date: 2015 Ranking: useful As a part of a Canon advertising campaign called “Decoy” six photographers were given different briefs to photograph the same man, entirely

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Posted in Consultation, Service Provision

Being disabled in Britain

Equality and Human Rights Commission (EHRC) Being disabled in Britain: a journey less equal Published: 2017 Ranked: useful In the EHRC’s words: “Being disabled in Britain is a review into disability inequality in Great Britain. It builds on the Equality and

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Posted in Disability, Service Provision

Library of the future

Michaela Cavanagh, CityLab, The Atlantic. A library of the future arrives in Denmark Publication date: December 2016 Ranking: useful Described as less of place for books and more a space for people the article highlights how a key issue in

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Posted in Consultation, Design Standards (Buildings), Service Provision

Transport and disabled people

Access to transport for disabled people House of Commons Transport Committee 2013-14 Publication date: September 2013 Ranking: useful This Parliamentary report reviews the government’s progress on meeting its own action plan targets and those set out in law to meet

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Posted in Disability, Service Provision, Uncategorized

The purple pound

VisitEngland Publication date: 2013 Ranking: useful The purple pound: volume and value of accessible tourism in England Facts and figures on the economic benefits of accessible tourism and accommodation venues. Download the information here at the VisitEngland website More access

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Posted in Private Sector, Service Provision, Uncategorized

Why you can’t ignore dementia and tourism

National Coastal Tourism Academy (NCTA) Publication date: 2016 Ranking: useful Dementia: Why is it important for tourism? In their words: “This brief guide, is designed to give businesses in the visitor economy advice, information and resources on becoming dementia friendly. The NCTA has produced

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Posted in Accommodation, Health, Private Sector, Service Provision

What is dementia?

Alzheimer’s Society Publication date: 2013 (review due August 2016) Ranking: essential What is dementia? This factsheet explains what dementia is, including the causes and symptoms, and how it is diagnosed and treated. It also looks at some of the different

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Posted in Health, Service Provision

Winning more visitors!

Visit England Winning more visitors  Publication date: 2014 Ranking: useful This guide is aimed at businesses and destination managers. It sets out how to ensure websites are fully accessible and the sort of information that should be provided. Download a

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Posted in Accessible Information, Service Provision

Building inclusion

Andrew Holdsworth-Wild, Jayne Earnscliffe and Jo Verrent Building inclusion: physical access guidance for the arts Publication date: First published 2008, updated 2013. Ranking: useful In their words: “(The) guidelines represent Arts Council best practice and are broadly based on BS8300:2001 and

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Posted in Historic Buildings & Landscapes, Service Provision

You, Equality law and your community group

Equality and Human Rights Commission (EHRC) What equality law means for your community group Publication date: 2014 Ranking: essential This guide is one of a series written by the Equality and Human Rights Commission to explain what you must do

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Posted in Service Provision

You, Equality law and your business

Equality and Human Rights Commission (EHRC) What equality law means for your business Publication date: 2014 Ranking: essential This guide is one of a series written by the Equality and Human Rights Commission to explain what you must do to

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Posted in Private Sector, Service Provision

Building better places

House of Lords Select Committee on National Policy for the Built Environment.  Building Better Places Publication date: February 2016 Ranking: useful This report covers the findings of the Select Committee. The Committee commented: “(the) …cumulative effect of progressively diluting the capacity

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Posted in Design Standards (Buildings), Design Standards (Environment), Private Sector, Service Provision

Dementia care and LGBT communities

National Care Forum (NCF) and the Voluntary Organisations Disability Group (VODG), working with the National LGB&T Partnership Dementia care and LGBT communities: A good practice paper April 2016 In their own words… “The UK is home to an estimated 1.2

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Posted in Accommodation, Service Provision, sexual orientation

BSI code of practice on dementia friendly communities

British Standards Institute BSI PAS 1365:2015 Code of Practice for the recognition of Dementia Friendly Communities Publication date: 2016 Ranking: essential This code of practice aims to help support existing communities and to inspire more areas to get involved in

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Posted in Disability, Service Provision

Arts access guides

Produced by Museums, Libraries and Archives (MLA), (responsibilities now transferred to the Arts Council). Disability Portfolio Publication date: 2003 Ranking: useful The Disability Portfolio is a collection of 12 access guides. They were produced originally to meet the growing need

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Posted in Arts, Design Standards (Buildings), Service Provision

Access survey of galleries and arts venues

Arts Council of Wales Disability Access Survey of Revenue Funded Venues and Galleries Publication date: 2012 Ranking: useful Key findings include addressing access to information, improvements to overcome specific barriers faced by Deaf people and making sure all venues have appropriate

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Posted in Arts, Disability, Service Provision

Wayfinding for healthcare facilities

efm standards – NHS and Dept. of Health Effective Wayfinding and Signing Systems: Guidance for Healthcare Facilities Publication date: 2005 Ranking: useful This document replaces the 1984 edition of HTM 65 “Signs.” It describes ways of improving wayfinding around healthcare sites. It

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Posted in Accessible Information, Auditing, Service Provision, Signage

Setting up a Polling Station

The Electoral Commission Setting up a Polling Station Publication date: 2015 Ranking: essential Written as a concise bullet point guide, this fact sheet guides anyone running a polling station through the required features they must consider to ensure the building

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Posted in Design Standards (Buildings), Service Provision

Small venues – big changes!

Guardian Music blog How small venues can make big changes for disabled fans and artists The music charity Attitude Is Everything has signed up its 100th venue to its Charter of Best Practice. Mystery Jets frontman Blaine Harrison explains how

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Posted in Arts, Disability, Service Provision

Dementia does not discriminate

All-Party Parliamentary Group on Dementia (APPG) Dementia does not discriminate – the experiences of black Asian and minority ethnic (BAME) communities Publication date: July 2013 Ranking: useful The report states the number of individuals with dementia from these communities will increase

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Posted in Race, Service Provision

Great places to go

Case studies – index North Somerset Equality and Diversity Team Publication date: 2014 Ranking: useful Here are both buildings and spaces that show how good inclusive design can be achieved in practice. The cases are not all brand new buildings and

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Posted in Design Standards (Buildings), Health, Project Management, Service Provision

Case study 2: North Somerset Town Hall

North Somerset Council Equality and Diversity Team Art of combining steps and a lift in one Publication date: 2014 Ranking: Useful The case studies aim to show inclusive design in practice All the case studies can be found in our

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Posted in Design Standards (Buildings), Project Management, Service Provision

Rural ageing: research summary report

Department for Enviroment Food and Rural Affairs Publication date: 2013 Ranking: useful This report provides an overview summary of key findings, drawn from across the research as a whole. Combining insight across all stages of research, it draws out key general

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Posted in Service Provision

Ways for staff to consult people with dementia about services

Joseph Rowntree Foundation Publication date: 2001 Ranking: useful Previous research has demonstrated that, given the right support, individuals with dementia can express opinions about services. However, staff need help with identifying and using opportunities for meaningful consultation. This study by

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Posted in Consultation, Health, Service Provision

Fire safety risk assessment: means of escape for disabled people

Publication date: 2007 Ranking: essential Guidance about completing a fire safety risk assessment for people responsible for providing means of escape for disabled people. This guide is a supplement to be read alongside the other risk assessment guides in this

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Posted in Building Regulations, Design Standards (Buildings), Disability, Service Provision

Planning and access for disabled people: a good practice guide

Dept. of Communities and Local Government (DCLG) Publication date: 2003 Ranking: useful The primary objective of this guide is to ensure the planning system in England successfully and consistently delivers inclusive environments as an integral part of the development process.

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Posted in Consultation, Design Standards (Buildings), Design Standards (Environment), Disability, Gender, Service Provision

Best practice guidelines for accessible cinemas for disabled people

Cinema Exhibitors Association Ltd (CEA) Publication date: 2012 Ranking: useful Produced in consultation with a wide array of relevant stakeholders, this document set out a comprehensive view not just of the requirements placed on cinema owners and operators by legislation,

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Posted in Arts, Design Standards (Buildings), Private Sector, Service Provision

You’re Welcome – self assessment tollkit

NHS Publication date: 2009 Ranking: useful A self-assessment tool originally for NHS services to see what to do to be “young people friendly” and more appropriate to the needs of young people, as detailed in the NHS quality criteria. The toolkit

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Posted in Health, Service Provision

Inclusive Project Management

Jointly published by Disabled Persons Transport Advisory Committee and former published by Commission on Architecture  and Built Environment Publication date: 2003 Ranking: useful A detailed practical guide on how to manage a project team in accordance with inclusive design principles, looking at how aims

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Posted in Private Sector, Project Management, Service Provision

Equality Act: Summary guide for service providers

Equality and Human Rights Commission (EHRC) Publication date: 2010 Ranking: essential The Equality Act came into force on 1 October 2010. The EHRC have created a series of guidance documents to help explain the Act and provide practical examples on how the

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Posted in Race, Service Provision, sexual orientation

Meeting Checklist and Venue Guide 2013

North Somerset Council Publication date: 2013 Ranking: useful The document sets out the requirements of the council for ensuring all meetings are held in accessible locations and run in ways that are inclusive, wherever it is reasonable and practicable to do

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Posted in Design Standards (Buildings), Disability, Service Provision

Making premises safe from fire – short guide for businesses

Department of Communities and Local Government Publication date: 2006 Ranking: essential This booklet provides practical advice to people responsible for fire safety in small and medium businesses. It provides entry-level guidance on how to make sure you are meeting the

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Posted in Design Standards (Buildings), Service Provision, Uncategorized

North Somerset Equality Access Policy

Publication date: 2013 Ranking: Essential (North Somerset Council) This document sets out North Somerset Council’s policy for achieving accessible buildings, spaces and transport for everyone. It also addresses the related theme of accessible information. It provides a framework for the

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Posted in Accessible Information, Consultation, Design Standards (Buildings), Design Standards (Environment), Disability, Service Provision

Designing for Diversity – making design about the individual

North Somerset Council Publication date: 2013 Ranking: useful This document provides the background to the aims and objectives of this web-based design resource. Feedback from users of buildings or transport often highlights instances of poor design. Rather than yet again repeating

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Posted in Auditing, Consultation, Project Management, Service Provision

Don’t stop me now

Audit Commission Don’t stop me now – Preparing for an aging population. Publication date: 2008 Ranking: useful Report looks at people aged between 50-65 and makes recommendations as to how public services need to adapt to meet this group of people

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Posted in Service Provision

2012 Legacy for disabled people: Inclusive and accessible business

Office of Disability Issues (ODI) Publication date: August 2010 Ranking: useful The report describes the compelling case for small and medium size enterprises (SMEs) to focus on disabled people as customers, offers recommendations for improvements in the way messages on

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Posted in Disability, Private Sector, Service Provision

Doubly Disabled – Access to health service premises

NHS Publication date: 1999 Ranking: useful The document provides an overview of the needs of disabled people when using health services. Though originally linked to the Disability Discrimination Act 1995, the principles and issues it raises may still be of

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Posted in Design Standards (Buildings), Design Standards (Environment), Project Management, Service Provision